📦 Shipping Policy – Decoparty

1. Shipping Areas

• United Kingdom (Mainland): We deliver across the UK mainland.

• Exclusions: Northern Ireland, Channel Islands, Isle of Man, and remote areas unless agreed beforehand.

• International Shipping: Available upon request – costs depend on the destination country.

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2. Processing & Dispatch Times

• Same-Day Dispatch: Orders placed between 6:00 AM and 5:00 PM (UK time) are dispatched the same day.

• Orders placed after 5:00 PM are dispatched the next business day.

• Business Days: Monday to Friday (excluding public holidays).

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3. Delivery Options & Costs

📦 Standard Delivery (2–4 business days)

• Orders £0.00 or  £12.98 → £2.99

• Orders £12.99 or more → FREE

🚀 Next Day Delivery (Royal Mail, up to 2 kg)

• Orders £0.00 – £40.00 → £4.99

• Orders £40.01 – £150.00 → £6.20

• Orders above £150.00 → Courier service, calculated at checkout or quoted separately.

🌍 International Delivery

• 5–10 business days depending on destination.

• Shipping cost calculated at checkout or quoted upon request.

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4. Tracking

All orders are sent with tracking. You will receive an email with tracking details once your order has been dispatched.

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5. Delays & Lost Packages

We are not responsible for courier delays.

• UK orders: considered delayed if not received within 10 business days.

• International orders: considered delayed if not received within 20 business days.
  If your parcel is delayed or lost, please contact us and we will assist you.